Optician Software

Optician Software for Independent Eyewear Shops

Designed specifically for independent opticians. Affordable, cloud-based, and set up in under 30 minutes — with a free plan to get started.

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About OptoSoft for Opticians

OptoSoft is a cloud-based optical retail management platform founded in 2008, available in 9 languages and used by independent opticians and optical chains in over 30 countries. It is purpose-built for eyewear retailers: POS billing, barcode frame inventory, digital prescription records, patient appointment scheduling, WhatsApp CRM, and multi-store management. A free plan is available — no credit card, no installation required.

Built for Independents

Not Enterprise Software Forced into a Small Shop

Large optical software like Eyefinity or OfficeMate are built for US corporate chains with months of onboarding and $300+/month price tags. OptoSoft is designed from the ground up for independent opticians who need results on day one.

  • Free plan available — start at no cost
  • Set up in under 30 minutes — no IT needed
  • Works on any phone, tablet, or laptop
  • No hardware purchase required — use your existing devices
  • Available in 9 languages for global opticians
  • WhatsApp integration — reach customers on the apps they use
Free

Plan to start

30 min

Setup time

30+

Countries

9

Languages

Optical CRM

Optical CRM — Keeping the Customers You Already Have

Most optical businesses spend on finding new customers and almost nothing on the ones who already bought a pair. An optical CRM is the difference between a customer who drifts to whoever sends them a reminder and one who comes back to you when their prescription changes.

One Customer Record

Contact details, every prescription, every frame and lens bought, every payment, and every visit on a single profile — not split between a till, a diary, and a notebook.

Appointment Reminders

Automated WhatsApp and SMS confirmations and reminders against the booking, so fewer people forget an eye test they already agreed to.

Prescription History You Can Act On

Because the Rx is dated and kept, you can see who was last tested two years ago and reach the people who are actually due — rather than messaging your whole list.

Loyalty Points

Points accrue against the customer profile as they buy and redeem at the counter, so the reward is tied to the same record as the purchase that earned it.

Reach Them Where They Read

Invoices, prescription slips, and reminders go out over WhatsApp and SMS from the customer's own record, so the message and the history stay together.

Who Is Worth Keeping

Purchase history per customer shows repeat buyers, average spend, and who has not been in for a while — the report that tells you where a reminder is worth sending.

Features Designed for Optical Retail

Fast POS Billing

Touch-screen billing with barcode scanning. Complete a sale in under 3 seconds. WhatsApp invoice sharing included.

Frame Inventory

Barcode-based frame and lens inventory management. Low-stock alerts, supplier orders, and stock transfers between branches.

Digital Prescriptions

Store complete Rx records (SPH, CYL, AXIS, ADD, PD) for unlimited patients. Print or send prescription slips via WhatsApp.

Patient Records & CRM

Unlimited patient profiles with prescription history, purchase records, loyalty points, and automated renewal reminders.

Appointment Scheduling

Calendar view for eye test appointments. Automated WhatsApp reminders reduce no-shows and fill your schedule.

Mobile POS

Use any Android or iOS smartphone as a full POS terminal. Camera barcode scanning. No external scanner needed.

Free

Plan to Start

30+

Countries

9

Languages

<3s

Per Sale

Trusted by Independent Opticians Worldwide

OptoSoft is used by independent eyewear shops across 30+ countries — from solo practices to small chains.

Independent Opticians

Solo practitioners and single-location shops start on OptoSoft's free plan for patient records and prescriptions, then upgrade to a paid plan for billing, inventory, and multi-store — without enterprise software costs.

Small Optical Chains

2–10 branch optical chains use multi-store management to centralise stock, share patient records across locations, and consolidate reporting.

International Opticians

With support for 9 languages, OptoSoft serves opticians in the UK, UAE, India, Europe, Southeast Asia, and beyond — in their own language.

Pricing

What OptoSoft Costs

Per store, per year. Unlimited users on every paid plan — no per-user and no per-transaction fees.

OptoSoft plans and prices
Plan Price What's included
Free US$0
no credit card
Customer/patient records and prescription (Rx) management only. POS billing, inventory, multi-store and CRM are on the paid plans.
India Only ₹6,000
per store / year
Full platform for a single store in India — POS billing, frame & lens inventory, prescriptions, appointments and CRM.
International US$399
per store / year
Full platform outside India, unlimited users, free updates, multi-currency and tax-ready billing.
Enterprise / On-Premise US$3,999
one-time licence
One-time licence with self-hosting available, 1 domain included — for chains that must keep data on their own infrastructure.

Full plan comparison on the pricing page.

FAQ

Optician Software — Common Questions

What is the best optician software for independent shops?

OptoSoft is purpose-built for independent opticians and small optical shops. It offers a free plan, runs in any browser without installation, and includes POS billing, prescription management, frame inventory, patient CRM, and appointment scheduling — everything an independent optician needs.

Does optician software work on a tablet or phone?

Yes. OptoSoft runs on any device including tablets, smartphones, and desktop computers. The mobile POS mode uses your phone's camera as a barcode scanner, enabling fast billing without any additional hardware investment.

Is OptoSoft suitable as optician software in the UK?

Yes, for the retail and records side of a UK practice. OptoSoft gives UK independent opticians cloud POS, frame and lens stock, patient records, and spectacle and contact-lens prescriptions, and it records NHS GOS voucher types and values against the sale so the voucher contribution and patient balance appear on the invoice and in reports. It is not an electronic GOS claim-submission gateway — claims are still submitted through your usual route. There is no local installation and a free plan is available. More detail on optical software for the UK.

Does OptoSoft work in Australia for opticians?

Yes. OptoSoft is used by optical shops in Australia and worldwide. It is fully cloud-based with no Australian-specific installation required. The English version supports Australian optical retail workflows including prescription management and inventory.

How do I set up optician software for a small shop?

Setting up OptoSoft for a small optical shop takes under 30 minutes: create your account at opto-soft.com, add your store details, import or add your frame inventory, and start billing. No IT setup or hardware purchase required — works immediately in any browser.

Does OptoSoft include an optical CRM?

Yes. The optical CRM in OptoSoft keeps one profile per customer carrying contact details, full prescription history, every frame and lens bought, payments, and visits, and adds appointment reminders over WhatsApp and SMS plus loyalty points that accrue and redeem at the counter. Because the prescription is dated on the same record, you can identify who is genuinely due for a re-test instead of messaging the whole list. CRM is part of the paid plans — the free plan covers customer records and prescription management only.

What should a CRM for an optical business do?

A CRM for an optical business should hold purchase and prescription history on the same customer record, remind people about booked appointments, show who was last tested long enough ago to be due again, and reward repeat buyers. A generic CRM cannot do the middle two, because it has no idea what a prescription is or when it was written — which is why optical CRM tends to work better as part of the system that already records the dispense.

Start Your Optical Shop with OptoSoft — Free

Join independent opticians in 30+ countries. Free plan, no credit card, no installation required.

Related solutions: optical POS system, frame and lens inventory software, optometry practice management software, software for eyewear stores, optical management system.

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